Keystone Habits

Privacy Policy

Your privacy and trust matter to us

Reaching out for support takes courage. We are committed to handling the information you share with honesty, care, and confidentiality.

Who we are

Keystone Habits Family Addiction Support ("Keystone Habits," "we," "us," or "our") provides addiction coaching and support for families navigating a loved one’s addiction. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our services.

Information we collect

We only collect information you choose to share with us. This may include your name, email address, phone number, and any details you provide when you book a consultation, contact us, or fill out a form. We do not sell or rent your personal information to anyone.

How we use your information

We use your information to respond to your inquiries, schedule and provide coaching sessions, send you information you have requested, and improve our services. We will never use the sensitive details you share for any purpose other than supporting you and your family.

Confidentiality

The information you share during coaching is treated with the utmost care and confidentiality. Coaching is not a substitute for medical, legal, or emergency services, and is not a crisis service. In situations where there is a risk of harm to you or others, we may be legally or ethically required to disclose limited information to keep people safe.

Third-party tools

We may use trusted third-party services (such as scheduling, payment, and practice-management software like Practice Better) to deliver our services. These providers only receive the information needed to perform their function and are expected to protect your data in line with their own privacy and security standards.

Data security

We take reasonable measures to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your choices

You may request to review, update, or delete the personal information we hold about you at any time. You can also opt out of any non-essential communications by letting us know.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please reach out at getkeystonehabits@gmail.com or +1 (365) 880-3501.

This policy may be updated from time to time. Please check back periodically for any changes.